Bosch DWB097A50 Specifications Page 4

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2 | Customer service
Service you can depend on.
For help with your home appliance,
trust Bosch Customer Service.
Product advice.
If you need help using programmes or
features, or need assistance selecting
a new Bosch appliance from our
current range, our product advice
team can help.
You can call us on
0844 892 8979 or visit:
www.bosch-home.co.uk
for frequently asked questions
and help videos.
Arrange an engineer visit.
Our appliances are manufactured to
the highest standards, but if you do
need a visit from an engineer we are
here to help. We have teams of locally
based engineers around the country
– employed and trained by Bosch*.
This gives them unrivalled expertise
and knowledge of our appliances.
We repair appliances both in and out
of guarantee. All repairs are analysed
in advance by a technical team so
that the parts needed to complete
the repair are sent to the engineer’s
van the night before the visit. In areas
where we use a service partner,
the repair process may vary.
To arrange an engineer visit to
your home please call:
0844 892 8979
Lines are open 24 hours.
You can also arrange an engineer
visit online by visiting:
www.bosch-home.co.uk/bookonline
Visit the Bosch online store.
Find a comprehensive selection of
accessories to help you get the most
out of your appliance, along with our
full range of replacement spare parts
and cleaning and care products at
the Bosch online store.
You can also purchase Tassimo hot
drinks machines, vacuum cleaners,
irons, steam stations, kettles,
toasters and food preparation
appliances directly from us online.
You can call us on
0844 892 8979 or visit:
www.bosch-home.co.uk/store
Calls will be answered 24 hours a day, seven days a week.
You can contact our specialist advisors Monday to Friday
8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.
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