Bosch IntuiKey Installation Manual download pdf (Page 28)

24 en | Troubleshooting IntuiKey Keyboard

F.01U.115.018 | 1.92 | 2008.12 Installation Manual Bosch Security Systems, Inc.

4.3 Camera Control

1. Pressing a softkey associated with a camera command does not return the expected

response:

– Some camera functions are lockable. No softkey is associated with camera

command unlock; therefore, unlock the camera commands manually.

– The keyboard lists camera commands. Some commands may not be supported by

the presently selected camera—see the manual associated with the camera for

specific camera function information.

2. Camera function not found in menus:

– As of G3A Dome Version 2.0, all camera functions are accessible via the AutoDome’s

Advanced Menu. Select Camera Controls and press the Advanced Menu softkey.

3. The joystick does not appear to work:

– Ensure that you are controlling a movable camera.

– Ensure that all cabling is correct.

– It is possible that the joystick needs to be recentered. From the Product menu,

select KEYBOARD CONTROL and press the JOYSTICK AUTOCAL softkey, then follow

the on-screen instructions.

4.4 Miscellaneous

1. Upon powering up the keyboard, the bootloader screen appears with the message

Bootloader User Requested:

– The keyboard was placed in firmware upgrade mode. If you do not wish to load new

firmware, press CLR.

2. Upon powering up the keyboard, the bootloader screen appears with the message

Bootloader BAD CHECKSUM:

– An error has been detected in the firmware. Reloading the firmware should solve the

problem. Refer to the Software Update section of www.boschsecurity.com for

details on upgrading keyboard firmware. If this does not resolve the problem,

contact Customer Support.

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Bosch IntuiKey Installation Manual Page 28