Bosch SST450-119 Specifications Page 26

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Indirect Fired Water Heaters Installation and Operating Manual
Installation & Operating Manual
Effective 06/2011
Bosch Thermotechnology Corp. • 50 Wentworth Avenue • Londonderry, NH 03053
Tel: (603) 552-1100 Fax: (603) 584-1681
Additional Terms And Conditions Of The Limited Warranties
For Domestic Hot Water Stainless Steel Tanks
(For All Applications)
ITEMS NOT COVERED
The warranty for Commercial and Residential Domestic Hot
Water Tanks does not cover the following circumstances:
1. Components or parts not provided by BTC.
2. Serviceable items and normal maintenance as required per
the Installation Manual.
3. The workmanship of any installer. BTC disclaims and does not
assume any liability of any nature for unsatisfactory
performance caused by improper installation, repair or
maintenance.
4. Any labor or material costs for removal, reinstallation, repair
and replacement of the defective component or part unless
otherwise provided above.
5. Transportation to BTC, if necessary.
6. Damage caused by excessive temperatures or pressures, fuel
or gas explosion, electrochemical reaction, water and air
impurities, electrical failures, flooding or acts of God.
7. Any Tank that has a failure of malfunction resulting from failure
to keep the Tank full of potable water, failure to assure that the
water in the Tank is free to circulate at all times, failure to keep
the Tank free of water sediment or scale deposits or failure to
inspect the Tank at intervals of not more than two years.
8. Shipping charges, delivery expenses or administrative fees
incurred by the purchaser in repairing or replacing the Tank.
CONDITIONS OF WARRANTY
The warranty for Commercial and Residential Domestic Hot Water
Tanks is void under the following circumstances:
1. Any Tank that is installed where polybutylene pipe without an
oxygen barrier is used.
2. Any Tank that is connected to any closed loop application
system that allows oxygen penetration of the system.
3. Failure or malfunction resulting from improper or negligent
operation, accident, abuse, freezing, misuse, unauthorized
alteration or improper installation, repair or maintenance. See
the Owner’s Manual for installation and maintenance
information.
4. Any Tank that did not have installed a new
temperature/pressure relief valve at the time of installation.
5. Any Tank used with insufficient water or is operated with water
that cause deposits or corrosion.
6. Failure to inspect the Tank at intervals of not more than two
years. See the Owner’s Manual for installation and mainte-
nance information.
7. Work performed without prior authorization or approval and
without authorization/requisition number and without proper
documentation verifying compliance with above terms.
LIMITED WARRANTY
Other than the obligations of BTC expressly set forth herin, BTC
disclaims all warranties, express or implied, including but not
limited to any implied warranties of merchantability or fitness
for a particular purpose. BTC’s sole obligation with respect to the
tank and purchasers exclusive remedies are set forth in the
foregoing limited warranty. BTC shall not be liable for any
indirect, punitive, incidental, special, consequential or similar
damages including, without limitation, injury or damage to persons
or property or damages for loss of use, lost profits, inconvenience or
loss of time.
Note that any repaired or replaced product will be warranted for only
the unexpired term of the original warranty.
Some states do not allow the exclusion of limitation of damages, or
limitations on how long an implied warranty lasts, so the above
limitations and exclusions may not apply to you.
WARRANTY CLAIMS PROCESS
If you have a warranty claim you should notify the heating contractor
who installed your Tank and ask that the contractor notify the
distributor from whom the contractor purchased the Tank. If this
action is not possible or you don’t receive a response, contact Bosch
Thermotechnology Corp., 50 Wentworth Avenue, Londonderry, NH
03053. To process your claim, you will need a copy of your original
invoice or other proof of purchase and documentation showing the
original installation date and location. The alleged defective
components or parts must be returned to BTC in accordance with
BTC procedure then in force for handling goods returned for the
purpose of inspection to determine cause of failure (contact BTC if
you have questions regarding the return process). If BTC determines
that the returned components and/or parts are defective and that this
warranty applies, BTC will furnish the repaired or replacement
components and/or parts to an authorized BTC distributor who, in
turn, will forward the components and/or parts to the heating
contractor who installed your Hot Water Tank.
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