Bosch DRC97AQ50 Installation Manual download pdf (Page 16)

en Trouble shooting

3Trouble shooting

Tr oubl e shoot i ng

Malfunctions often have simple explanations. Please

read the following notes before calling the after-sales

service.

:Warning – Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be

carried out and damaged power cables replaced by

one of our trained after-sales technicians. If the

appliance is defective, unplug the appliance from the

mains or switch off the circuit breaker in the fuse box.

Contact the after-sales service.

LED lights

Defective LED lights must only be replaced by the

manufacturer, their customer service department or a

licensed technician (electrician).

Malfunction table

--------

4Customer service

Cu s t o mer ser vi ce

When calling us, please give the product number

(E no.) and the production number (FD no.) so that we

can provide you with the correct advice. The rating plate

with these numbers can be found inside the appliance

(remove the metal mesh grease filter to gain access).

You can make a note of the numbers of your appliance

and the telephone number of the after-sales service in

the space below to save time should it be required.

Please be aware that a visit by an after-sales engineer

will be charged if a problem turns out to be the result of

operator error, even during the warranty period.

Please find the contact data of all countries in the

enclosed customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You

can therefore be sure that the repair is carried out by

trained service technicians who carry original spare

parts for your appliances.

Accessories

(not included in the scope of delivery)

Note: These instructions apply to several appliance

models. It may be the case that an optional accessory

that is listed does not apply for your appliance.

Note: Observe the installation instructions in the

accessory.

--------

Fault Possible cause Solution

The appliance

does not work

The plug is not

plugged into the

mains

Connect the appliance to the

power supply

Power cut Check whether other kitchen

appliances are working

The fuse is faulty Check in the fuse box to make

sure that the fuse for the

appliance is in working order

The lighting is not

working

The LED lights

are defective

Call the after-sales service

The remote

control is not

working

The battery is flat Change the batteries in the

remote control, see section

~ "Replacing the batteries

in the remote control"

on page 15

After the

appliance has

been switched

off, the LEDs 1-5

flash three times.

The battery is

nearly flat

Change the batteries in the

remote control, see section

~ "Replacing the batteries

in the remote control"

on page 15

LED 1 or LED 2

flashes in the dis-

play

The metal grease

filter or the

activated

charcoal filter is

saturated.

Clean the metal grease filter

or replace the activated char-

coal filter. ~ "Cleaning the

metal mesh grease filters"

on page 14

E no. FD no.

After-sales serviceO

GB 0344 892 8979

Calls charged at local or mobile rate.

IE 01450 2655

0.03 € per minute at peak.

Off peak 0.0088 € per minute.

Accessories Order number

CleanAir recirculation module with easy-change

filter (cannot be regenerated), stainless steel

Diz0jc5c0

CleanAir recirculation module with filter

(can be regenerated), stainless steel

Diz0jc5d0

CleanAir recirculation module with easy-change

filter (can be regenerated), white

Diz0jc2c0

CleanAir recirculation module with filter

(can be regenerated), white

Diz0jc2d0

Easy-change filter for circulating-air mode

(cannot be regenerated)

DSZ5201

Filter for air recirculation module

(can be regenerated)

Dzz0xx0p0

=1U)'(1U

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Bosch DRC97AQ50 Installation Manual Page 16

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