Bosch B36BT Operations Instructions download pdf (Page 21)

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Customer service

Before you call customer service, see the chapter

entitled "Rectifying minor faults yourself".

After checking according to the chapter entitled

"Rectifying minor faults yourself", additional help can be

requested by calling the Bosch Customer Interaction

Center, 1-800-944-2904 (toll-free), from anywhere in

the USA.

In Canada contact your Bosch customer service or call

1-800-944-2904.

Note down the following information about your fridge-

freezer so that you have it ready and can be better

assisted if you require help or customer service.

Warranty

The limited warranty from BSH Home Appliances in this

limited product guarantee applies only to the Bosch

fridge-freezers (the “Product”) which you, as first

purchaser have bought, if the product: (1) was

purchased for normal (not commercial) use in

the household and was always and exclusively used for

normal household purposes; (2) was purchased as

a new appliance in a shop (not as an exhibit, “as is”

or as a return) and not for resale or for commercial use;

and (3) was purchased in the United States or Canada

and has never left the country in which it was originally

purchased.The warranties listed here apply only

to the first purchaser of the product and are not

transferable.

Remember to return your registration card; although it

is not required for services within the scope of

the warranty, it provides Bosch with the best means of

contacting you in the unlikely event of a safety warning

or a product recall.

Period of validity of the warranty: Bosch guarantees

that the product is free of material and production faults

for a period of 365 days from the date of purchase.This

period starts on the day of purchase and will not be

postponed, suspended, extended or replaced for any

reason. Repair/replacement as exclusive remedy:

During this warranty period Bosch or one of its

authorized customer service providers will repair your

product free of charge (subject to certain restrictions

listed here) if it turns out that your product has

a material or production fault. If an appropriate number

of attempts have been made to repair your product,

Bosch will replace your product (later models may be

made available to you for an additional fee at the sole

discretion of Bosch). All removed parts and

components are the property of Bosch at its sole

discretion. For the purpose of this warranty all replaced

and/or repaired parts will receive the identity of

the original parts, and this warranty will not be extended

with regard to these parts.

Bosch’s sole liability and responsibility, based on this

warranty, consists of repairing the factory-defective

product involving a customer service provider

authorized by Bosch during normal business hours. For

reasons of safety and with regard to damage, Bosch

strongly recommends that you do not attempt to repair

the product yourself or have it repaired by a non-

authorized customer service; Bosch is not liable for

repairs or work performed by a non-authorized

customer service. If you decide to have the product

repaired by somebody other than an authorized

customer service, THIS WARRANTY WILL BE

AUTOMATICALLY VOIDED. Authorized customer

service providers are those persons or companies

which have been specially trained on Bosch products

and which, in the opinion of Bosch, have an excellent

reputation concerning their customer service and their

technical skills (note: these are independent persons/

companies, there are no agents, partners, subsidiary

companies or representatives of Bosch).

Irrespective of this, Bosch accepts no liability or

responsibility for the product if it is in a remote location

Dealer’s name:

Address:

Telephone number:

Purchase date:

Model number:

FD Nr.:

Serial number

Type

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Bosch B36BT Operations Instructions Page 21

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