Bosch NTC-255-PI User Manual download pdf (Page 97)

IP Camera 200 Series Troubleshooting | en 97

Bosch Security Systems Installation and Operation Manual AR18-10-B012 | v1.5 | 2011.01

8 Troubleshooting

8.1 LED indicators

The camera has LEDs on the front and the rear panel that show

the operating status and can indicate possible malfunctions.

Ethernet socket LEDs

Green LED lights: Network connection established.

Orange LED lights: Data transmission via network connection.

8.2 Resolving problems

The following table is intended to help identify the causes of

malfunctions and correct them when possible.

8.3 Customer service

If a fault cannot be resolved, please contact your supplier or

system integrator, or contact Bosch Security Systems

Customer Service directly.

The Installer should write down all information regarding the

unit so that it can be referenced for warranty or repair. The

version numbers of the firmware and other status information

can be seen when the unit starts or by opening the Service

menu. Note down this information and the information found

on the camera label before contacting customer service.

Malfunction Possible causes Solution

No image

transmission to

remote location.

Faulty cable connections. Check all cables, plugs,

contacts and

connections.

No connection

established, no

image transmission.

The unit's configuration. Check all configuration

parameters.

Faulty installation. Check all cables, plugs,

contacts and

connections.

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Bosch NTC-255-PI User Manual Page 97