Bosch BasicDome Series Instruction Manual download pdf (Page 14)

Indoor Pendant & In-ceiling Models | Instruction Manual | Troubleshooting

Bosch Security Systems | 10 December 2003

5TROUBLESHOOTING GUIDE

Service Centers

U.S.A.: Phone: 800-366-2283 or 408-956-3895

fax: 800-366-1329 or 408-956-3896

e-mail: N[email protected].com

Canada: 514-738-2434

Europe, Middle East & Asia Pacific Region:

32-1-440-0711

For additional information, see

www.boschsecuritysystems.com.

PROBLEM

No Video.

No Control of Camera.

Camera moves when moving other cameras.

Picture Dark.

Cannot access user settings.

Colors are not correct.

Periodic loss of control.

Background is too bright to see subject.

Picture is rolling, noisy, or distorted.

SOLUTION

• Make sure the BasicDome is properly powered.

• Ensure all cables are connected properly.

• Make sure the address is set properly.

• Make sure the biphase or RS-232 is connected.

• Make sure other cameras can be controlled; if not, check

the control system.

• Make sure the address is set properly. If the FastAddress is

not set, the camera will respond to commands for any

address.

• Make sure the Gain Control is on (ON-43-ENTER).

• Make sure the Iris level has not been changed; if so, adjust

using IRIS control on the keyboard, to permanently adjust,

use ON-11-ENTER.

• Unlock commands (OFF-90-ENTER).

NOTE: Commands will automatically lock 30 minutes after being

unlocked.

1. Tr y resetting factory defaults (ON-40-ENTER).

2. Position the camera so the entire view is white (piece of

paper or white wall).

3. Turn on White Balance (OFF-30-ENTER). Move the joystick

until one shot is selected. Wait 2 seconds. Press IRIS to

return.

4. If this does not work, restore factory defaults

(SET-899-ENTER). Note that this will erase all presets and

settings.

5. Once you have restored the proper settings, it is

recommended to store those settings in Preset #1

(SET-1-ENTER) so they are recalled each time the Preset

is called.

•Verify that a 110 ohm resistor is across the +/- biphase

code terminals at the last dome being controlled.

•Turn on Backlight Compensation (ON-20-ENTER).

NOTE: Backlight Conpensation will turn off with any camera

movement.

•Electronic AC power line noise may distort the picture and

cause loss of Sync. If the picture is distorted, try switching

to Internal Crystal (OFF-42-ENTER). If this corrects the

picture problems, there may be excessive line noise on the

power supply.

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Bosch BasicDome Series Instruction Manual Page 14

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