Bosch GREENSTAR PLUS Operations Instructions download pdf (Page 10)

FAULTS

6 720 803 688 (2012/11)10

WINDOW FRAMES

Single glazed windows, particularly those with steel frames, can lose a

great deal of heat. Consideration should be given to replacement with

PVCu or wooden framed double glazed units.

DRAUGHTS

Try to ensure that draughts around doors, windows, letter boxes and

keyholes etc. are reduced by using a suitable draught excluder.

CURTAINS

Lined curtains, or heavier full length curtains can provide excellent

insulation. However, always ensure that the curtains do not drape over

radiators.

8FAULTS

8.1 IMMEDIATELY SWITCH OFF THE HYBRID SYSTEM

Should one of the following situations occur, disconnect the power

supply to the hybrid manager and the external unit and contact your

installer.

The hybrid system must not continue to be operated under the following

circumstances:

• One fuse/MCB of the hybrid system responds/blows with excessive

frequency.

• Splashed water or flash water has penetrated the hybrid manager.

• Water drips from the hybrid manager.

• The hybrid system makes unusual noises during operation.

8.2 FAULT DISPLAY ON THE CONTROLLER FW 200

A malfunction in your heating system will be indicated on the controller

display.

The cause may be a malfunction of the boiler, controller or hybrid

manager / heat pump.

If the boiler is the cause of the failure please refer to the relevant boiler

manual.

If the controller is the cause of the failure please refer to the FW200

manual.

If the hybrid manager / heat pump is the cause of the failure please

contact your authorized dealer or customer service centre.

9 YOUR GUARANTEE

This appliance has a guarantee against faulty materials or workmanship

for a period of two years from the date of installation subject to the

following terms and conditions:

• During the period of this guarantee any components of the appliance

which are proven to be faulty or defective in manufacture will be

exchanged or repaired free of charge by Bosch Thermotechnology

Ltd.

• The householder may be asked to prove the date of installation, that

the boiler was correctly commissioned and, where appropriate, the

first year's service has been carried out to the satisfaction of Bosch

Thermotechnology Ltd., when requested.

These should be documented as a part of the Benchmark Checklist.

• The appliance has been used only for the normal domestic purposes

for which it was designed.

This guarantee does not affect your statutory rights.

GUARANTEE REGISTRATION

Your Greenstar appliance carries a two year guarantee against faulty

material or manufacturer subject to Terms and Conditions.

To read the full Terms & Conditions please visit us on-line at

www.worcester-bosch.co.uk/guarantee. The Guarantee Registration

form is available on this same page and can be completed and submitted

electronically.

Alternatively, please telephone one of our Guarantee Registration

advisors on 0844 892 2552.

Your statutory rights are not affected by the manufacturers guarantee.

FOR YOUR OWN RECORD

Please ensure that the Benchmark Checklist has been completed by

your installer or service engineer.

When requesting a customer service visit, it is useful to provide detailed

information about your appliance.

You will find these details on the data plate.

Product: ......................................................................................

Serial number: ..............................................................................

Date of manufacture: .....................................................................

Commissioning date: .....................................................................

System installer: ...........................................................................

WARNING: Air vents

▶ Do not block or seal any air vents that are installed to

ensure that the central heating boiler operates safely.

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Bosch GREENSTAR PLUS Operations Instructions Page 10

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