Bosch WAN20050IL User Manual download pdf (Page 38)

en After-sales service

4 After-sales service

After-sales service

If you cannot rectify a fault yourself,

please contact our after-sales service.

We will always find an appropriate

solution to avoid unnecessary visits by

engineers.

Please provide the after-sales service

with the product number (E no.) and the

production number (FD) of the

appliance.

You can find this information

(depending on the model):

■ On the inside of the loading door or

the service flap

■ On the back of the appliance

Trust the expertise of the

manufacturer. Contact us. By doing so,

you can be sure that the repairs are

carried out by trained service personnel

using genuine spare parts.

Loud noises, vibrations

and machine "move-

ment" during the spin

and/or drain cycles.

The noise level during pumping is different from the one during washing.

■ Is the appliance aligned? Align the appliance. ~ Page 16

■ Are the appliance's feet secured? Secure the appliance's feet. ~ Page 16

■ Have the transport locks been removed? Remove the transport locks.

~ Page 14

The display panel/indica-

tor lights do not work

while the appliance is run-

ning.

■ Has there been a power cut?

■ Have the fuses blown? Reset/replace the fuses.

■ If the fault occurs repeatedly, call the after-sales service. ~ Page 38

There is detergent resi-

due on the laundry.

■ Some phosphate-free detergents contain water-insoluble residue.

■ Select Rinse or brush the laundry after washing.

The è symbol lights up

in the display in pause

mode.

■ The water level is too high. It is not possible to add laundry. Close the door

immediately, if necessary.

■ Press the Start Reload A button to continue the programme.

In the pause mode, the è

symbol in the display

goes out.

The door is unlocked. It is possible to add laundry.

If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:

■ Switch off the appliance and disconnect the mains plug.

■ Turn off the tap and call the after-sales service. ~ Page 38

Faults Cause/Remedy

E no. Product number

FD Production number

(1U )'

1 2 ... 33 34 35 36 37 38 39 40

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Bosch WAN20050IL User Manual Page 38

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