6
Causes of damage
Causes of damage
Hob
Caution!
■ Rough pot and pan bases scratch the ceramic.
■ Avoid boiling pots dry. This may cause damage.
■ Never place hot pots or pans on the control panel, the
display area or the surround. This may cause damage.
■ Damage can occur if hard or pointed objects fall on the hob.
■ Aluminium foil and plastic containers melt on hot hotplates.
Oven protective foil is not suitable for your hob.
Overview
The following table provides an overview of the most frequent
kinds of damage:
Oven
Caution!
■ Accessories, foil, greaseproof paper or ovenware on the
cooking compartment floor: do not place accessories on the
cooking compartment floor. Do not cover the cooking
compartment floor with any sort of foil or greaseproof paper.
Do not place ovenware on the cooking compartment floor.
This will cause heat accumulation. The baking and roasting
times will no longer be correct and the enamel will be
damaged.
■ Inserting accessories: depending on the appliance model,
accessories can scratch the door panel when closing the
appliance door. Always insert the accessories into the
cooking compartment as far as they will go.
■ Water in a hot cooking compartment: do not pour water into
the cooking compartment when it is hot. This will cause
steam. The temperature change can cause damage to the
enamel.
■ Moist food: do not store moist food in the cooking
compartment when it is closed for prolonged periods This will
damage the enamel.
■ Fruit juice: when baking particularly juicy fruit pies, do not
pack the baking tray too generously. Fruit juice dripping from
the baking tray leaves stains that cannot be removed. If
possible, use the deeper universal pan.
■ Cooling with the appliance door open: only allow the cooking
compartment to cool when it is closed. Even if the appliance
door is only open a little, front panels of adjacent units could
be damaged over time.
■ Heavily soiled oven seal: if the oven seal is heavily soiled, the
oven door will no longer close properly when the oven is in
operation. The fronts of adjacent units could be damaged.
Always keep the oven seal clean.
■ Oven door as a bearing surface: do not stand or place
objects on the oven door when it is open. Do not hang
objects on the oven door.
■ Carrying the appliance: do not carry or hold the appliance by
the door handle. The door handle cannot support the weight
of the appliance and could break.
■ Heavy accessories: do not pull out heavily laden accessories
too far without first unloading them sufficiently. Heavy
accessories will tip when pulled out. This causes pressure to
be exerted on the shelf supports in the cooking compartment,
which can damage the enamel. Relieve the strain on the
accessories when they are pulled out by raising them slightly
with one hand. Caution: always use an oven cloth or oven
gloves when handling hot accessories.
Measures to be noted during transport
Secure all mobile parts in and on the appliance using an
adhesive tape that can be removed without leaving any traces.
Push all accessories (e.g. baking tray) into the corresponding
slots with cardboard at the edges, in order to avoid damaging
the appliance. Place cardboard or similar between the front and
rear side to prevent knocks against the inside of the glass door.
Secure the door and, if available, the top cover to the appliance
sides using adhesive tape.
Keep the original appliance packaging. Only transport the
appliance in the original packaging. Observe the transport
arrows on the packaging.
If the original packaging is no longer available
pack the appliance in protective packaging to guarantee
sufficient protection against any transport damage.
Transport the appliance in an upright position. Do not hold the
appliance by the door handle or the connections on the rear, as
these could be damaged. Do not place any heavy objects on
the appliance.
Damage Cause Action
Stains Food spills Remove spills immediately with a glass scraper.
Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic
Scratches Salt, sugar and sand Do not use the hob as a work surface or storage space.
Rough pot and pan bases scratch the ceramic. Check your cookware.
Discolouration Unsuitable cleaning agents Only use cleaning agents which are suitable for ceramic
Pan abrasion (e.g. aluminium) Lift the pots and pans when moving them.
Blisters Sugar, food with a high sugar content Remove spills immediately with a glass scraper.
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