Bosch D6100IPv6 Specifications download pdf (Page 79)

Symptom Problem Solution

D6200 cannot

connect to the

receiver through

a network

connection.

D6200 network

connection is

defective, missing, or

has incorrect network

cable.

Ensure that the Ethernet connection light on the network interface

module for the PC running D6200 Software is on. This indicates a good

network connection.

Ensure that the Ethernet connection light on the Network Ethernet

Module for the PC running D6200 Software is on. This indicates a good

network connection.

If using the D6600’s COM4 to connect to the Network Ethernet

Module, ensure that Menu Item 6.1.4 COM4 Network Adapter in the

D6600 is set to 1.

If using the D6600’s COM1 to connect to the Network Ethernet

Module, ensure that Menu Item 6.2.5 COM1 Network Adapter in the

D6600 is set to 1.

If using the D6100IPv6’s Ethernet connection, ensure that Menu item

6.2.5 Network Adapter is set to 1.

If communicating within the same LAN, the IP address of the PC

running the D6200 software must be entered into the receiver Menu

Items 6.4.1 IP Address 1, 6.4.2 IP Address 2, or 6.4.3 IP Address 3.

If communicating over a WAN, the external IP address of the LAN with

the PC running the D6200 software must be entered into the receiver’s

Menu Items 6.4.1 IP Address 1, 6.4.2 IP Address 2, or 6.4.3 IP Address

Ensure that Menu Item 6.4.5 Network Programming Enable in the

receiver is set to 1.

Ensure that the D6200 programming software is set up for TCP/IP

network connection (select Administration → Connection Settings).

If communicating on the same LAN, ensure that the IP address of the

Network Ethernet Module or D6100IPv6 is entered correctly.

If communicating over a WAN, ensure that the external IP address of

the LAN with the Network Ethernet Module or D6100IPv6 is entered.

Ensure that the port number entered in the D6200 matches the port

number configured in the Network Ethernet Module.

If encryption is enabled on the D6200,

encryption must also be enabled on the Network Ethernet Module or

D6100IPv6.

the 16-byte key must be the same in the Network Ethernet Module or

D6100IPv6 and the D6200 software.

If communicating over a WAN, ensure that the firewalls of the LANs are

configured correctly.

For example, the Network Ethernet Module resides on one LAN and

the D6200 software resides in another LAN. A WAN connects them, but

the firewalls at both LANs should allow TCP and UDP packets through.

Ensure that firewalls allow your selected ports to pass through.

Contact your IT administrator.

Conettix Communications Receiver/

Gateway

Troubleshooting Guide | en 79

Bosch Security Systems, Inc. Installation and Operation Guide 2012.11 | 08 | 4998122704

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Bosch D6100IPv6 Specifications Page 79

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